Returns, Exchanges & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, we offer returns, exchanges, and refunds under the conditions below.

Returns & Exchanges

• You may request a return or exchange within 14 days of receiving your order.

• The product must be unused, undamaged, and in its original condition.

• The product must be returned with its original packaging, tags, and accessories, where applicable.

• We reserve the right to refuse a return or exchange if the product shows signs of use, damage, or wear.

Refunds

• Refund requests must be submitted within 7 days of receiving your order.

• Refunds are only available for products that are unused and undamaged.

• Once the returned product has been received and inspected, we will confirm whether the refund is approved.

• Approved refunds will be issued to the original payment method.

• Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible at sales@vfofficial.com and provide photos of the product and packaging.

Non-Returnable Products

Products that have been used, damaged by the customer, altered, or returned without their original packaging may not be eligible for a return, exchange, or refund.

Return Shipping

Unless the product is defective, damaged upon delivery, or incorrect, the customer is responsible for the cost of return shipping.

How to Request a Return, Exchange, or Refund

Please email sales@vfofficial.com with your order number, the reason for the request, and photos of the product if applicable. We will provide further instructions for completing the return.